Privacy Policy

Information We Collect

When you visit our website, you are free to explore certain portions of the website without providing any Personal Information about yourself, but even if you elect not to provide us with any Personal Information, we may collect Navigational Information and other information from third parties described below.

Information You Provide

This may include:

• Name, company name, job title.
• Email address, phone number, mailing address.
• Information submitted through forms, event registrations, or subscriptions.
• Communications with us (emails, messages, inquiries).
• Preferences or responses to surveys or content.
• Information provided for co‑marketing or partner events.

Information Collected Automatically

We automatically collect:

• IP address, browser type, device identifiers, operating system.
• Website usage data (pages viewed, time on page, referral paths).
• Approximate location inferred from IP address.
• Cookie‑based or pixel‑based analytics data.

You may manage cookies through your browser settings.

Information from Third Parties

We may receive limited Personal Information from:

• Analytics and performance tools.
• Event or co‑marketing partners (when you opt in).
• CRM or marketing tools acting as service providers.
• Social media platforms based on your settings.

Children’s Data

Our services are not directed to individuals under 16.

We do not knowingly collect their Personal Information. If we become aware that we have unintentionally received it, we will delete it.

Information Use and Sharing

In addition to the uses identified elsewhere in this Privacy Policy, we may use Personal Information to:

• Deliver, operate, and improve our services, including maintaining and enhancing our website, offerings, and overall user experience.
• Understand website performance and engagement, including analyzing usage patterns, measuring effectiveness, and improving functionality and content.
• Communicate with you and respond to requests, including inquiries, support needs, and information you ask us to provide.
• Share content, updates, or marketing communications you’ve chosen to receive, including newsletters, insights, event information, and other communications related to our business.
• Support events, partnerships, and engagements, including registrations, co‑hosted activities, and related communications where you choose to participate.
• Manage administrative and operational matters, including billing, account management, fulfillment of transactions, and internal record keeping.
• Maintain security and prevent fraud, including protecting our systems, users, and data from unauthorized access, misuse, or disruption.
• Comply with legal, regulatory, and contractual obligations, including responding to lawful requests and enforcing our agreements.
• Fulfill the purposes for which you provided the information, or as otherwise described to you at the time of collection.
• Produce aggregated or de‑identified insights, which may be shared for analytical or business purposes and are not used to identify any individual.

We do not sell or “share” Personal Information for cross‑context behavioral advertising. If this ever changes, we will update this Policy and provide clear opt‑out options.

Use of Navigational Information

We use Navigational Information to operate and improve the Website and to provide you with a better experience. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about our services. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to provide content that has been translated or send emails at certain times using your local time zone.

You may disable the collection and use of your location data through browser-operating system or device-level settings.

How We Disclose Information

We may disclose Personal Information to service providers, contractors, or partners who perform services on our behalf or as necessary to fulfill your requests. These parties are required to safeguard Personal Information and may use it only for the purposes specified by The Odigo Group.

We may disclose information to:

• Service providers/contractors (hosting, analytics, email tools, CRM systems).
• Partners, when you intentionally interact with co‑branded content or events.
• Vendors involved in event operations or service delivery.
• Legal authorities where required to comply with the law or to protect our rights.

Service providers and contractors who process Personal Information on our behalf are subject to contractual obligations that limit their use of that information and require appropriate safeguards. They may also maintain their own privacy policies, which apply to their general business practices. We encourage you to review those policies for additional information.

We do not monitor the contents of your private files or access your device activity, except as necessary to provide our services, maintain security, or comply with legal obligations.

Your Access To and Control Over Personal Information

You may opt out of any future contacts from us at any time.

You can do the following at any time by contacting us via the email address or phone number given on our Website:

• Access the Personal Information we maintain about you.
• Correct or update your information.
• Request deletion of your information.
• Opt out of marketing communications.
• Ask questions about our data practices.

California residents may have additional rights and choices related to their Personal Information, which are set forth below.

Data Security

We use reasonable administrative, technical, and physical safeguards, designed to protect Personal Information, including:

• Encrypted transmission of sensitive information.
• Controlled access and authentication measures.
• Secure servers and monitoring.
• Staff training and internal access limitations.

While no system can be guaranteed secure, we take data protection seriously and continually assess our practices.

Data Retention

We retain Personal Information only for as long as required to:

• Provide or support our services.
• Meet legal, operational, or contractual obligations.
• Satisfy the purposes for which the information was collected.

When no longer needed, information is securely deleted or de‑identified.

Retention schedules may vary by data category.

Analytics

We use analytics tools to understand how our website is used. These tools collect technical and usage data, including:

• IP address
• Browser or device data
• Usage information

These tools are not permitted to use information for their own independent purposes.

Sensitive Personal Information

We do not collect or use Sensitive Personal Information (SPI) for inferring characteristics or for advertising purposes.

If, in the future, we collect SPI for operational necessity:

• We will use it only for legally permitted purposes.
• We will honor your right to limit SPI use.
• We will clearly disclose this in an updated Policy.

SPI includes information such as precise location, account log-in details, biometric data, and Personal Information of users under age 16.

Automated Decision‑Making Tool (ADMT)

We do not currently use Personal Information in any automated decision‑making system that produces legal or significant effects.

If our use of automated decision‑making technology changes in the future, we will update this Privacy Policy and provide any notices and choices required by applicable law.

California Privacy Rights (CCPA/CPRA)

California residents have the following rights:

• Know what Personal Information is collected, used, and disclosed.
• Request deletion or correction of Personal Information.
• Opt out of the sale or sharing of Personal Information, if applicable.
• Limit the use of Sensitive Personal Information, if applicable.
• Receive equal service and pricing, even if they exercise their privacy rights.

Global Privacy Control (GPC): We honor browser‑based Global Privacy Control signals where required. Where applicable, we provide a way for you to confirm that your opt‑out preference has been applied.

Right to Delete Your Personal Information

You may request that we delete the Personal Information we maintain about you, subject to certain legal exceptions.

You may submit a deletion request using one of the following methods:

• Online: Submit a request through our data deletion request form at https://na1.hs-data-privacy.com/request/KQ-QAI1Ylk1xtJco3zuF_Q
• Email: Contact us at support@theodigogroup.com

To protect your information, we may verify your request by confirming that it was submitted from the email address associated with the Personal Information we maintain. We will confirm receipt of your request and respond within 45 days, in accordance with applicable law. If additional time is required, we will notify you.

Right to Opt Out of Sale or Sharing of Personal Information

The Odigo Group does not sell or share Personal Information for cross‑context behavioral advertising.

If you would like to opt out of any future sale or sharing of your Personal Information, you may do so at any time by contacting us through one of the following methods:

• Email: support@theodigogroup.com
• Phone: 425‑256‑3020

You may submit an opt‑out request without creating an account. We do not require identity verification to process opt‑out requests.

Verification and Authorized Agents

We may take reasonable steps to verify your identity before responding to privacy rights requests, including requests submitted through authorized agents, as permitted by law.